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Frequently Asked Questions

Why Ninja Restoration?
With over 30 years of experience, our team at Ninja Restoration has built up trust within the community and among our customers.

We aim to bring you the best quality cleaning, service, and experience every time. With our expertise, top of the line equipment, and Ninja Philosophy we have saved our residential and commercial customers millions of dollars through restoration … instead of replacement!

But don’t take our word for it, call for a free estimate and find out for yourself!

In What Areas Do You Provide Service?
We provide service predominantly within Maricopa County, but we’re willing to travel anywhere in the great state of Arizona upon request.
What Are Your Hours Of Operation?
Standard business hours: Monday – Friday 8AM – 6PM.

But we’ve been known to work an occasional weekend to fit around our customers’ busy schedules.

Do You Bring Your Own Supplies And Equipment?
We sure do! We have brand new top of the line equipment. It’s the Ferrari of the cleaning equipment, so we enjoy the opportunity to show off what it can do.
How Should I prepare For The Cleaning Process Before You Arrive?
We ask for only two small things:

  1. Any pets that have the possibility of getting scared or running out the door when we come in with equipment are safe and secure.
  2. If you have any special items you would like to move and handle yourself, please move beforehand.

Leave the rest up to us! We will prepare, move and replace all furniture after the cleaning is finished.

How Many People Will Be In My Home Or Workplace Each Cleaning?
Only 1-2 every time.
Do I Need To Be There During The Cleaning Process?
No, you don’t have to be there.

After over 30 years of experience, we have developed a deep trust with our customer base, so if you need to step out, that’s ok! Your place will be in good hands.